Frequently Asked Questions

Find answers to the most common questions about Luban Workshop.

Reservations

You can reserve a table directly on our Private Events & Catering page by completing the reservation form. Alternatively, call us on 020 543 8455 during opening hours.
Reservations can be made up to 3 months in advance through our online form.
To ensure we provide the impeccable fine dining experience our guests expect, our team begins preparing for your arrival well in advance. If you need to cancel or modify your reservation, we graciously ask that you provide us with at least 24 hours' notice. Please contact us by phone at 020 543 8455 or use our online contact form so we may assist you.

Online Orders

Yes, you need to sign in to place an order online. Creating an account is free and only requires an email address.
To ensure the utmost craftsmanship in every bite, our kitchen begins preparing your exquisite meal immediately. As such, online cancellations are graciously accommodated within the first 5 minutes of placing your order. Once this brief window has passed, online cancellations are no longer available. Should you need to cancel or modify your order after 5 minutes, please call our team directly at 020 543 8455. Please note that at this stage, any cancellations are subject to staff approval and depend on whether our chefs have commenced preparation
Once signed in, you can view your order history in the "My Orders" section of the main page.

Food & Allergies

We take allergies very seriously. Please inform our staff of any dietary requirements or allergies when you arrive or when making a reservation. Some dishes can be adapted on request.
Yes! We offer a range of vegetarian dishes on our menu. Please ask a member of staff for recommendations or check our online menu for dishes marked as vegetarian.

General

We are open from Monday to Friday from 11:00 to 17:30.
You can find our address and directions in the Locate Us section on the homepage.
Please reach out via our Contact Us page or call us on 020 543 8455 and we'll be happy to help.